Privacy Policy
Europe House Kosovo is committed to protecting your personal data and respecting your privacy in accordance with Law No. 06/L-082 on Personal Data Protection.
1. Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website: https://europehouse-kosovo.com/
2. Data Controller
Europe House Kosovo
UCK Street No 90
info@europehouse-kosovo.com
+383 38 259 999
3. What Personal Data We Collect
We may collect information you provide directly, such as name and surname, email address, phone number if provided, and information submitted through contact forms. We may also collect automatically generated data such as IP address, browser type and version, device information, pages visited, time spent, referring URLs, and cookies or tracking technologies.
4. Purpose and Legal Basis for Processing
We process personal data only when there is a legal basis under applicable law, including consent, legitimate interests, and legal obligations. Purposes may include responding to inquiries, website functionality, analytics and performance, security, and fraud prevention.
5. How We Use Your Data
We use your data to respond to your requests, improve website performance, ensure security and prevent misuse, and analyse website traffic only with consent.
6. Data Sharing
We do not sell your personal data. We may share data with service providers such as hosting or analytics tools, and with authorities when required by law.
7. Data Retention
We retain personal data only as long as necessary. Contact form data may be kept up to 12 months, analytics data up to 30 months, and cookies according to the Cookie Policy.
8. Your Rights
You have the right to access your personal data, correct inaccurate data, request deletion, restrict processing, object to processing, withdraw consent at any time, and lodge a complaint with the Agency for Information and Privacy. To exercise your rights, contact: info@europehouse-kosovo.com
9. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorized access, loss, or misuse.
10. International Transfers
If data is transferred outside Kosovo, we ensure appropriate safeguards in line with legal requirements.
11. Changes to This Policy
We may update this Privacy Policy. Updates will be published on this page.
12. Contact
For questions about this policy or your data: info@europehouse-kosovo.com